Where does your produce come from?
How fresh is your produce?
Do you have other products besides produce?
Why Organic?
Is all of your produce certified organic?
Are all of your groceries certified organic?
What does a USDA organic certification mean?
How long will the produce maintain freshness if left outside?
How does our service work?
How often can I get the service?
What kind of commitment is involved?
What if I go on vacation?
Can I customize my order?
Is Door to Door Organics a year-round service?
Can I reuse my boxes?
Can I get items not listed on the menu, or items in bulk?
How do I change my order?
Can I pick my delivery day and time?
Where do you deliver?
Do you deliver to other locations besides homes?
How do your prices compare to buying from the store?
How do I figure out what box to get?
What is a co-op with Door to Door Organics?
What are the benefits of being in a co-op?
How do I pay?
Is the service guaranteed?
How long has your company been in business?
How do we contact you?
Where are you based?
Why should I choose Door to Door Organics?
How do I manage my account?
Where does our produce come from?
Earth-friendly farms, of course! We work with local farmers as much as possible, and we source produce from the Mid Atlantic as long as it keeps coming from the ground.
During the winter, we bring in wonderful organic items primarily from California, Arizona and Mexico.
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How fresh is our produce?
As fresh as possible. We are constantly receiving fresh produce from our farms, making it farm-direct. This means our produce does not sit in open grocery bins for who knows how long [indeterminate amounts of time] . We remove the grocery store stop and start packing your box as soon as it arrives. The produce is delivered to us at the time closest to packing to minimize any unnecessary extra cooler time.
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Do you have other products besides produce?
Yes, go to; https://east.doortodoororganics.com/shop/features.php - please email us to order the Wild Alaska Salmon, doortodoororganics@gmail.com
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Why Organic?
Organic products are better for your health and for the environment. They are grown without the use of synthetic chemicals and fertilizers. They also are free of sludge from human-waste treatment facilities.
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Is all of your produce certified organic?
We only purchased certified organic produce!
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What does a USDA organic certification mean?
The USDA ensures consumers that their organic food has not been processed or grown using synthetic fertilizers and pesticides. It also means the food could not have been produced using genetic engineering, growth hormones, irradiation or antibiotics. Farms growing under the USDA label must maintain strict records of their farm's activities and are subject to regular and surprise inspections.
Farms must have been free of most chemicals for three years before being certified, and must undergo many soil tests. Also, crops must be rotated, meaning the same crop is not grown on the same plot of land year after year.
Please visit the National Organic Program for more information.
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How long will the produce maintain freshness if left outside?
If you have a spare cooler that you can set outside, that is the best place for us to leave your produce. During the winter, without a cooler, your produce should be fine for several hours. During the summer, we pack your produce on ice, and it will be fine for several hours then, too. "Lettuce" know if there is a shady place that you would like us to leave your box.
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How does our service work?
During the week we speak with farmers and distributers to find out what produce will be fresh for the following week. On Friday afternoon by 3pm we send you an email with a link to our website which has the coming week's menu. Once you click on the link you can log onto your account. Click on your order ID under "current orders" to make up to 4 substitutions. Additional items can also be added from this page.
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How often can I get the service?
The service is available weekly or bi-weekly (every other week).
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What kind of commitment is involved?
None. You can order once, or one thousand times. If you wish to cancel your order or suspend service you must do so before noon on the Sunday prior to your delivery.
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What if I go on vacation?
You can put your account on a "Vacation Hold" via the website (preferable) or by calling us. This works just like your newspaper delivery service.
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Can I customize my order?
Yes. You can get our mixed box, all veggie box, or all fruit box. You can then make up to 4 substitutions.
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Is Door to Door Organics a year-round service?
Yes.
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Can we reuse boxes, ice packs and other packing materials?
Yes, we will reuse your boxes, ice packs, etc. Please leave them out the day of your delivery (local deliveries only - not UPS).
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Can I get items not listed on the menu, or items in bulk?
Yes. Please call and lettuce know what you would like to receive. Special orders can be made when products are available.
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How do I change my order?
Please log into your account online and click on the name of your Subscription or email (preferred) or call us at 888-283-4443.
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Can I pick my delivery day and time?
No. Your delivery day will always be the same. The time will vary depending on how many people we are delivering to on that day and on what the weather is doing. Please call us if you would like to check on the schedule for your delivery.
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Where do you deliver?
We deliver to PA, NY, NJ, DE, MD, VA and DC.
doortodoororganics@gmail.com
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What if I'm not home when the produce comes?
No problem. When you sign-up, please lettuce know where to leave your produce if you are not home.
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Do you deliver to other locations besides homes?
Yes. We can deliver to your work, school, or any postal address within our delivery range.
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How do your prices compare to buying from the store?
On average, our prices are less expensive than buying from the store. Additionally, when you add up the costs of transportation and the cost of your time, your savings are greatly increased.
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How do I figure out what box to get?
Things to consider are how frequently you cook and how often you eat produce. Also consider how many people will be eating from your box. Check out our box sizes and see how they might meet your veggie and fruit demands. If your first box is too small or too large, it is very easy to change box sizes for your next delivery.
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What is a co-op with Door to Door Organics?
A co-op is formed when four or more orders are going to one location, such as a home, school or office. Depending on the location and size of the co-op, each order will be discounted. Co-op fundraisers are available for schools and non-profit organizations.
We want to make organic produce as accessible and affordable as possible, so please contact us for more information about sharing the benefits of organic food co-ops with friends, family and neighbors, or visit our co-op page for more details.
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What are the benefits of being in a co-op?
Organic food cooperatives offer people the opportunity to work together as a community to purchase organic foods in quantity and closer to wholesale prices. In addition, co-ops offer people a place to come together and share in their values of healthy food, a healthy planet, and the importance of community. We also want to give back to the schools and non-profits in your communities. With a fundraising co-op, you are giving back to your community every time you receive your order. visit our co-op page for more details.
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How do I pay?
Payment is done via credit card. We accept Visa, Master Card, Discover and American Express. Your card is charged on Friday after your box has been delivered.
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Is the service guaranteed?
Yes! If you are not happy with the quality of your produce, simply "lettuce" know by email to doortodoororganics@gmail.com, or by phone and we will gladly replace that item in your next box.
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How long has your company been in business?
Since January of 1996.
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How do we contact you?
Please refer to our Contact Us page. We'd love to "ear" from you!
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Where are you based?
We are located in Pipersville, PA.
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Why should I choose Door to Door Organics?
Door to Door Organics knows that supporting local farmers and local businesses is good for the planet. Keeping business as local as possible also keeps the Colorado economy strong. We support our customers by providing the freshest, most convenient and affordable organic produce available. We also try to save you money. On average, we are less costly than going to the store, and provide the benefits of your time saved. We want to share our passion of a sustainable, and healthy planet, and people, with you.
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How do I manage my account?
After you log into your account you will see:
SUBSCRIPTIONS: If you click on the name of your box you will see a number of options:
SUBSCRIPTION DETAIL: Here you will find:
- DELIVERY ADDRESS: To change your delivery address
- DELIVERY INSTRUCTIONS: To give us any necessary specific instructions (please be as brief as possible)
- SERVICE DETAILS - Here you will see:
--- BOX TYPE: Change or delete your box type
--- STATUS: Change your subscription status:
Please note, HOLD is manual. It will put your account on HOLD until you go back to your account and RE-ACTIVATE your subscription.
--- SCHEDULED VACATIONS:
Click on SCHEDULE VACATION and click NEXT - on the next page, pick your vacation start date from the drop down menu - on the next page pick the date for the week you want your delivery to resume - it's that easy!
- PAYMENT INFORMATION:
--- UPDATE PAYMENT INFO: Here you can update your Payment Information - including the expiration date of your credit card.
- FOOD PREFERANCES:-- Here you can select your permanent likes and dislikes.
For the following, go back to the (previous) page you see when you 1st log in to your account.
- ADD A NEW SUBSCRIPTION: Click this to add a new subscription.
- CURRENT ORDERS: To make additions and/or substitutions to a current order click the number on top. This is the most recent and will be the active order (if you are logged in during our active ordering period).
--- To make substitutions, after you click on the order number, click on the SUB button across from any item you want to sub for (no more than 4 subs allowed - not all items are available for substitution.)
--- To add additional items, scroll to the bottom of the order page and click on SHOP FOR ADDITIONAL ITEMS
--- To send yourself an email confirmatition, click on "send email confirmation"
--- To cancel an order click on "cancel this order"
On the left side of the main account page yopu will see:
CONTACT INFO - here you will find:
-- LOGIN INFORMATION: To change your user name and/or password
-- CONTACT INFORMATION: To change your name, address and/or phone numbers
-- EMAIL: To change or delete your email address
PLEASE NOTE - if you change your email address you will see the following on the next page:
"ALERT: Your email address has not been confirmed. Our service agreement requires that you confirm the address. Click here to send the confirmation email. Please follow the instructions in the email"
Please remember to click on the link BEFORE you leave the page!
PASSWORDS: We do not know your password. If you forget your account password, go to our homepage and click on "my account" (at the top) then click on "forgot your password?"
USERNAMES: If you forgot your username send us an email with your last name on the account and we will send it to you.
